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FOR HEALTHCARE PROFESSIONALS

Refer a Patient: Home Care Referral in Philadelphia

Discharge planners, physicians, social workers, and skilled nursing facility teams can refer a patient by phone, by email, or with the form on this page. A-Team intake verifies insurance, a registered nurse assesses the patient at home, and care starts under one RN-supervised plan.

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One call starts the referral.

Call our intake line or send the form below with the patient’s name, date of birth, insurance, diagnoses, and the referring clinician. A-Team handles insurance verification, the RN home assessment, and care plan setup.

WHO REFERS

Healthcare Professionals Who Refer Patients to A-Team

Four groups of professionals send patients to A-Team across Greater Philadelphia. Each referral gets the same intake process and the same RN-led assessment.

Case managers and discharge coordinators at acute care hospitals. Common referrals: post-acute home health and skilled nursing follow-up under Medicare or commercial insurance.

PCPs, internists, geriatricians, and specialists with patients aging in place. Common referrals: Medicare home health and ongoing personal care under Community HealthChoices.

Social workers at hospitals, managed care plans, and area agencies on aging. Common referrals: personal care, companion care, respite care, and family caregiver enrollment. A-Team intake handles insurance verification.

SNF discharge planners and rehab social workers. A-Team coordinates with the SNF team before discharge so the RN assessment lines up with the patient’s return home.

THE PROCESS

How a Home Care Referral Moves to the First Visit

Four steps from your call to the start of care. Timing depends on the payer: Medicare home health starts once physician orders are in place, and Community HealthChoices care starts after the patient’s managed care plan authorizes it.

Call (215) 490-9994, email service@ateampa.com, or use the form on this page. Include the patient’s name, date of birth, insurance, diagnoses, and the referring clinician.

2. Intake Verifies Coverage

An A-Team intake coordinator confirms the referral, checks insurance eligibility, and identifies the payer: Medicare, Community HealthChoices, OPTIONS, VetAssist, long-term care insurance, or private pay.

3. RN Assessment at Home

A Pennsylvania-licensed registered nurse visits the patient at home, completes the assessment, reviews the physician orders, and writes the plan of care.

4. Care Begins

Nurses or caregivers start visits under the RN-supervised plan of care, and A-Team keeps the referring clinician informed once the patient is admitted to service.

PAYERS ACCEPTED

Insurance and Payer Routes A-Team Accepts

PayerWhat it covers
Medicare home healthSkilled nursing and therapy at home for patients who qualify under the Medicare home health benefit.
Community HealthChoices (Medicaid)Personal care and companion care through Keystone First, UPMC Community HealthChoices, and PA Health & Wellness.
OPTIONS (Philadelphia Corporation for Aging)In-home care for Philadelphia residents 60 and older who do not qualify for full Medicaid.
ODP waiversHome care for adults and children with intellectual disabilities and autism.
VetAssist (VA Aid & Attendance)Home care for wartime veterans and surviving spouses. A-Team handles the VA application.
Long-term care insuranceCare billed against the patient’s policy.
Private payCare paid directly by the patient or family.

Not sure the patient’s plan is covered? Call (215) 490-9994 and intake will check the specific policy.

WHY REFERRERS CHOOSE A-TEAM

What Referring Professionals Get From A-Team Home Care

Six reasons discharge teams and physicians place patients with A-Team.

ACHC Accredited

A-Team holds Accreditation Commission for Health Care (ACHC) accreditation for home health.

Medicare Certified

A Medicare-certified home health agency (CMS certification number 398278), so patients under the Medicare home health benefit can be admitted directly.

Licensed by the PA Department of Health

Pennsylvania Department of Health non-skilled license #31003601 and skilled license #06450501.

All Three CHC Plans

In-network with Keystone First, UPMC Community HealthChoices, and PA Health & Wellness, plus the PCA OPTIONS program and VetAssist.

RN-Supervised Plan of Care

Every plan of care is written and updated by a Pennsylvania-licensed registered nurse, with re-assessment visits as state and Medicare rules require.

Skilled and Personal Care in One Agency

A patient can move from Medicare home health to ongoing personal care hours without changing agencies: one intake, one RN supervisor, one care plan.

QUICK REFERENCE

Home Care Referral: Quick Reference

What a discharge planner, physician, or social worker needs to know before referring a patient to A-Team, at a glance.

Home Care Referral FAQ

The questions discharge planners, physicians, and social workers ask before they send us a patient.

How do I refer a patient to A-Team Home Care?
Call (215) 490-9994, email service@ateampa.com, or use the form on this page. Include the patient’s name, date of birth, insurance, diagnoses, and the referring clinician. A-Team intake takes it from there.
How fast can home care start after a referral?
It depends on the payer. Medicare home health starts once physician orders and the RN assessment are complete. Community HealthChoices care starts after the patient’s managed care plan authorizes the care plan. Intake gives you a start date for your specific patient.
Can A-Team take a PCA OPTIONS referral?
Yes. A-Team provides care under the Philadelphia Corporation for Aging OPTIONS program for Philadelphia residents 60 and older who do not qualify for full Medicaid. PCA determines eligibility, and A-Team intake helps coordinate with PCA.
Does A-Team accept wound care referrals?
Yes. A-Team’s skilled nursing team provides wound care at home under physician orders, along with medication administration, catheter and ostomy care, and clinical assessments.
What area does A-Team serve?
A-Team serves 10 Pennsylvania counties: Philadelphia, Bucks, Montgomery, Delaware, Chester, Berks, Lehigh, Northampton, Carbon, and Schuylkill, with offices in Philadelphia and Feasterville-Trevose.
Can one patient get skilled nursing and personal care from A-Team?
Yes. A-Team is a Medicare home health and Medicaid personal care agency, so a patient can receive both under one referral. A common path is Medicare home health for the skilled episode, then Community HealthChoices personal care hours once the skilled benefit ends.
Can we send charts and physician orders with the referral?
Yes. Sending the discharge summary, medication list, and signed physician orders with the referral lets the assigned RN review them before the home visit.

Two Offices · 10 Counties

A-Team provides home care across all 10 Pennsylvania counties: Philadelphia, Bucks, Montgomery, Delaware, Chester, Berks, Carbon, Lehigh, Northampton, and Schuylkill. Local intake, local care coordinators, local RN supervision.

A-Team Philadelphia

2751 N. 5th Street
Philadelphia, PA 19133
(215) 490-9994

A-Team Bucks County

2 Park Lane, Suite 106
Feasterville-Trevose, PA 19053
(215) 490-9994

Medical disclaimer: The information on this page is general guidance about home care services. It is not medical advice and is not a substitute for consultation with your physician, nurse, or licensed care coordinator. A-Team Home Care’s clinical decisions are made by RN-supervised care teams under physician orders where applicable. Always consult your healthcare provider for advice specific to you or your loved one’s medical situation. ACHC-accredited · PA Department of Health licensed · Medicare-certified.

Send a Patient Referral

Call our intake line at 215-490-9994 or send the form. Include the patient’s name, insurance, and the best number to reach the referring clinician. Please do not put detailed medical records in this form; intake will request them by phone.

By submitting this form, you agree to be contacted by A-Team Home Care Inc. via email, phone, text message, automated calls, and/or ringless voicemail regarding services, recruiting, or promotions. Message frequency varies. Standard message and data rates may apply. You may opt out at any time.

Ready to Refer a Patient?

ACHC-accredited, Medicare-certified, RN-supervised care. Medicare, Medicaid CHC, OPTIONS, VetAssist, long-term care insurance, and private pay accepted.