By the A-Team Home Care Editorial Team · Reviewed by the A-Team Home Care Clinical Team · Last updated May 9, 2026
When families compare home care agencies in Pennsylvania, “licensed” is a baseline word. Every agency operating legally in PA holds a state Home Care Agency License from the Pennsylvania Department of Health. That’s the floor.
ACHC accreditation is the ceiling.
ACHC — the Accreditation Commission for Health Care — is one of three nationally recognized home care accreditors approved by the Centers for Medicare & Medicaid Services (CMS). Accreditation is voluntary. Most agencies don’t pursue it because it costs time, money, and constant rigor. The ones that do are choosing to be measured against a higher standard than the state requires.
A-Team Home Care holds current ACHC accreditation, a credential maintained through ongoing compliance and triennial on-site surveys. (See the official standards: ACHC Home Care Standards.)
What ACHC accreditation actually requires
ACHC’s Home Care standards run hundreds of pages. The core requirements include:
1. Personnel & training
- Background checks (PA State Police criminal background + FBI fingerprinting) before placement
- Documented competency evaluation for every caregiver
- Annual continuing education hours
- Tuberculosis screening
- Verification of professional licenses for skilled staff
2. Care planning
- RN-supervised plan of care for every client
- Client-specific care plans (not generic templates)
- Periodic reassessment cycles (every 60 days for skilled, less frequent for personal care)
- Documented goals and outcomes
3. Quality management
- Performance Improvement program with measurable indicators
- Client satisfaction tracking
- Incident reporting and root-cause analysis
- Annual program review
4. Infection control
- Documented infection prevention policies
- Caregiver training on bloodborne pathogens, PPE, hand hygiene
- Outbreak reporting protocols
5. Client rights
- Written client rights and responsibilities
- Documented grievance process
- Privacy and HIPAA compliance
- Advance directives policy
6. Financial integrity
- Documented billing and payment policies
- Anti-fraud and abuse program
- Compliance with federal Anti-Kickback Statute (42 U.S.C. § 1320a-7b)
The state license vs ACHC: floor vs ceiling
The Pennsylvania Department of Health Home Care Agency License is mandatory; every legal agency has one. It is the floor: minimum standards for operation. ACHC accreditation is voluntary, granted by an independent accreditor approved by CMS. It is the ceiling: a higher national standard reverified every three years through an on-site survey.
For Medicare-certified home health agencies specifically, accreditation by ACHC, CHAP, or The Joint Commission is one accepted pathway to deemed status under federal Conditions of Participation; the other route is direct CMS state-agency survey. (Source: CMS — Accrediting Organizations.)
What ACHC accreditation costs an agency
The accreditation process is rigorous:
- Initial application — fees in the thousands of dollars
- Self-study — months of internal documentation and policy work
- On-site survey — multi-day inspection by ACHC surveyors who review records, observe operations, and interview staff
- Triennial renewal — survey every 3 years to maintain accreditation
- Continuous compliance — agencies are subject to unannounced surveys
Agencies that don’t meet standards either fail the survey or are required to fix deficiencies before accreditation is granted.
Why it matters for families
When you hire an ACHC-accredited agency, you’re getting:
- Caregivers who passed verifiable background checks — not just self-reported clean records
- An RN-supervised care plan — not a generic schedule
- Documented training — not “we’ll figure it out”
- A grievance process — if something goes wrong, you have recourse
- An agency that re-proves its standards every 3 years — not a one-time license
For Pennsylvania families specifically: ACHC accreditation is one of the few quality signals that distinguishes agencies in a market where everyone claims to be “the best.” Look for it on the agency’s website, ask to see the certificate, and verify on the ACHC website (ACHC publishes a public list of accredited organizations).
How to verify any agency’s ACHC accreditation
- Go to achc.org and use the “Find an Accredited Organization” search
- Enter the agency name, state (PA), and program type (Home Care)
- The result shows the agency’s accreditation status and expiration date
You can verify A-Team Home Care’s accreditation on ACHC’s site directly. Our ACHC-accredited services include personal care, companion care, 24-hour home care, Alzheimer’s and dementia care, skilled nursing, and the Family Caregiver Program. Read more about A-Team.
What ACHC accreditation does NOT mean
To be clear about what accreditation is and isn’t:
- It is not a guarantee of perfect care — accreditation measures systems, not individual caregiver performance
- It is not a substitute for your own evaluation — meet the team, ask questions, check references
- It does not mean prices are higher — A-Team accepts Medicare, Medicaid, VetAssist, and private pay at standard rates
What it does mean: this agency has chosen to be measured against a national standard above what the state requires, and has passed.
Frequently Asked Questions
What’s the difference between an ACHC-accredited agency and a state-licensed agency in PA?
A Pennsylvania Home Care Agency License (issued by the PA Department of Health) is mandatory — every legal agency has one. It is the floor. ACHC accreditation is voluntary, granted by the Accreditation Commission for Health Care after a multi-day on-site survey of the agency’s policies, training, care plans, and quality systems. ACHC accreditation is the ceiling: it shows the agency chose to be measured against a higher national standard. (Source: ACHC Home Care Standards)
Is ACHC accreditation required for Medicare?
For Medicare-certified home health agencies, accreditation by a CMS-approved accreditor (ACHC, CHAP, or The Joint Commission) is one accepted pathway to deemed status; the other is direct CMS state-agency survey. Either route satisfies Medicare conditions of participation. ACHC is the most common accreditor for home care specifically. (Source: CMS — Accrediting Organizations)
How often is an ACHC-accredited agency surveyed?
ACHC conducts a full on-site renewal survey every 3 years (triennial). Between surveys, agencies are subject to unannounced surveys, complaint-driven surveys, and ongoing documentation requirements. If deficiencies are found, the agency must submit a corrective action plan and demonstrate compliance — or risk losing accreditation.
How do I verify an agency’s ACHC accreditation?
Go to achc.org and use the “Find an Accredited Organization” search. Enter the agency name, state Pennsylvania, and program type Home Care. The search shows accreditation status and expiration date. You can also ask the agency to show you their accreditation certificate. A legitimately accredited agency will show it without hesitation.
Does ACHC accreditation mean my caregiver is more expensive?
No. ACHC accreditation is about quality systems and standards, not pricing. A-Team Home Care accepts Medicare, all three Pennsylvania Community HealthChoices plans (Keystone First CHC, UPMC CHC, PA Health & Wellness CHC), VetAssist Aid & Attendance, OPTIONS, and private pay at standard rates. The accreditation cost is absorbed by the agency, not passed to families.
Can I file a complaint against an ACHC-accredited home care agency?
Yes. Three pathways: (1) The agency’s internal grievance process — ACHC requires every accredited agency to have one in writing. (2) ACHC directly — ACHC accepts public complaints about accredited organizations and uses them to trigger surveys. (3) Pennsylvania Department of Health Division of Home Health for state-licensed concerns. For Medicare-related complaints, you can also contact the QIO (Quality Improvement Organization) for Pennsylvania.
Are all home care agencies in PA accredited?
No. The Pennsylvania Department of Health Home Care Agency License is required to operate — every legal agency has one. Voluntary accreditation by ACHC, CHAP, or The Joint Commission is held by a minority of agencies. When you compare agencies, ask each one: “Are you accredited, and by whom?” Then verify the answer directly on the accreditor’s website.
Sources and further reading
- ACHC Home Care Standards overview — https://achc.org/programs/home-care/
- CMS-approved accrediting organizations — https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Accreditation
- Pennsylvania Home Care Agency licensing — PA Department of Health: https://www.health.pa.gov/
This article describes general ACHC accreditation requirements. Individual agency standards and survey results vary. Verify any agency’s current accreditation status directly on the ACHC website.
Reviewed by the A-Team Home Care compliance and quality team.
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